Spin Polo VIP - Five Tiers, Real Rewards
Five tiers, real benefits at every step
The Spin Polo Casino VIP ladder has five tiers: Bronze, Silver, Gold, Ruby and Diamond. Weekly cashback climbs from 0% at Bronze and Silver to 5% at Gold, 10% at Ruby and 15% at Diamond, credited as real cash with no wagering. Withdrawal windows compress in step: three business days at Bronze and Silver, 1-3 days at Gold, 1-2 days at Ruby, next-day at Diamond.
Progress is fully transparent on your account page: you can see your current tier, weekly cashback progress bar, and the deposit or wagered volume needed to reach the next level. Gold-and-above members get a named personal VIP manager, priority live chat routing and invitation-only prize draws and events.
The Spin Polo VIP Programme
Spin Polo rewards consistent players through a five-tier loyalty programme. Every £10 wagered on slots earns 1 Loyalty Point. Table games and live casino earn 0.1 points per £10 wagered. Points accumulate automatically and your tier upgrades as soon as you cross the relevant threshold. Tier status is reviewed monthly; players who drop below a tier's activity threshold over three consecutive months may be moved down one tier, though active VIPs are individually reviewed before any downgrade.
VIP Tier Overview
| Tier | Points Required | Daily Cashback | Weekly Bonus | Max Withdrawal (Daily) | Personal Manager |
|---|---|---|---|---|---|
| Bronze | 0 - 999 | 0.1% | None | £5,000 | No |
| Silver | 1,000 - 4,999 | 0.3% | Up to £100 | £10,000 | No |
| Gold | 5,000 - 14,999 | 0.6% | Up to £250 | £20,000 | No |
| Platinum | 15,000 - 49,999 | 1.0% | Up to £500 | £50,000 | Yes (shared) |
| Diamond | 50,000+ | 1.5% | Up to £2,000 | Negotiable | Yes (dedicated) |
Tier Benefits in Detail
Bronze Tier
All newly registered players start at Bronze. You receive 0.1% daily cashback on net losses, credited as real money (no wagering) at 08:00 GMT each morning. You have access to the full game library, all public promotions and 24/7 live chat support. Standard withdrawal limit is £5,000 per day.
Silver Tier
Reach 1,000 Loyalty Points to enter Silver. Cashback increases to 0.3% daily, and you unlock a weekly bonus credited every Monday worth up to £100 based on the previous week's activity. Withdrawal limits increase to £10,000 per day. Silver players are also invited to early-access game releases and are among the first to receive tournament invitations.
Gold Tier
At 5,000 points you reach Gold, the midpoint of the programme. Daily cashback rises to 0.6%, your weekly bonus goes up to £250, and your daily withdrawal cap rises to £20,000. Gold members can request expedited KYC review for faster processing of first-time withdrawals.
Platinum Tier
Platinum begins at 15,000 points and marks a step change in personalised service. A shared VIP account manager is assigned to your account - reachable by email and phone during UK business hours. Daily cashback stands at 1.0%, your weekly bonus is up to £500 and your daily withdrawal limit is £50,000. Platinum players receive invitations to exclusive real-world events and promotions not available at lower tiers.
Diamond Tier
The summit of the Spin Polo VIP programme. Diamond members earn 1.5% daily cashback on net losses as real money with no wagering requirement. Weekly bonuses reach up to £2,000, and withdrawal limits are negotiated individually - Spin Polo has no set cap for its highest-tier members. A dedicated named UK account manager is available 24 hours a day, 7 days a week, via private phone line, WhatsApp and direct email. Diamond members are invited to private events in the UK and abroad, receive luxury gifts at key milestones and are given first access to all new products and features.
How to Redeem Loyalty Points
In addition to the automatic tier benefits above, Loyalty Points can be converted into bonus cash at any time from the VIP section of your account. The conversion rate is 100 points = £1 bonus (subject to 10x wagering). Points are valid for 12 months from the date they were earned.